Terms of Service

1. Agreement and intended use

These Terms govern access to and use of StoreFlow. StoreFlow is designed primarily for small and growing Shopify wholesale merchants using documented and recommended Shopify Online Store environments.

By installing or using StoreFlow, you represent that you have authority to act for the merchant and agree to these Terms.

2. Service availability and changes

StoreFlow is offered through limited visibility and direct onboarding for documented supported use cases. Features, packaging, and operating guidance may be updated as the service, Shopify platform, security requirements, and merchant needs change.

Where reasonably practical, StoreFlow will provide notice of material changes that substantially affect merchant use.

3. Recommended operating range

Published catalog, cart, rule, product-selection, collection-selection, traffic, and compatibility figures are conservative onboarding guidance. They are not guaranteed maximum capacity, certified performance, or a service-level commitment.

Use outside documented guidance may require separate evaluation and may not be suitable for production reliance.

4. Merchant testing and configuration responsibility

You are responsible for accurately configuring rules, customer tags, selected products and collections, app embeds, checkout validation, themes, and related Shopify settings.

Before production reliance, you must test StoreFlow with your theme, catalog, cart, cart drawer, checkout, customer accounts, tags, installed apps, browsers, devices, discounts, and business workflows. Testing should be repeated after relevant changes.

You remain responsible for monitoring live orders and for the accuracy of your pricing, purchasing policies, customer communications, and contractual commitments.

5. No universal enforcement guarantee

StoreFlow is intended to assist with storefront restrictions and checkout validation. It does not guarantee that every non-compliant order, price display, purchase control, customer-access issue, or checkout attempt will be detected or prevented under every theme, browser, custom cart, custom checkout, third-party app, network condition, or Shopify configuration.

6. Shopify and third-party dependencies

StoreFlow depends on Shopify services, APIs, themes, app proxies, checkout capabilities, Shopify Functions, browsers, networks, payment systems, and third-party applications that StoreFlow does not control.

Changes, interruptions, limitations, incompatibilities, or failures in those systems may affect StoreFlow functionality.

7. Capacity, performance, and availability

Performance may vary based on catalog size and structure, traffic, theme complexity, rule count, installed apps, Shopify availability, network conditions, and concurrent usage.

StoreFlow does not currently provide guaranteed uptime, throughput, response time, concurrent capacity, error-free operation, or a formal SLA.

8. Support scope

Support is limited to documented StoreFlow workflows and supported environments within current operating guidance. Standard support does not include custom theme or checkout development, headless implementation, third-party code changes, enterprise architecture consulting, performance certification, continuous monitoring, or emergency operational response.

Review the Support Policy.

9. Fair use and service stability

Where usage materially exceeds documented guidance or creates a reasonable risk to service stability, security, or integrity, StoreFlow may request reasonable information, recommend configuration changes, require separate evaluation, or apply proportionate temporary limitations where reasonably necessary.

Where practical, StoreFlow will provide notice and an opportunity to adjust usage. Immediate action may be taken where continued usage presents a material security, integrity, or service-stability risk.

10. Independent records

You should retain independent records of business-critical order policies, pricing policies, minimums, customer requirements, and StoreFlow configurations. StoreFlow should not be used as the sole record of contractual terms, pricing commitments, or operational requirements.

11. Acceptable use

You may not use StoreFlow to violate law, Shopify policies, another person's rights, or the security or integrity of any system. You may not bypass access controls, interfere with the service, introduce malicious code, or process information you are not authorized to use.

12. Pricing, billing, and refunds

Prices, billing intervals, trials, and material plan limitations will be presented before approval of a paid Shopify subscription. Shopify may process charges, taxes, credits, and billing adjustments under its own systems and terms.

Unless required by law or stated in a published refund policy, fees already charged are generally non-refundable. Verified duplicate charges, billing errors, or material service issues may be reviewed individually.

13. Disclaimer of warranties

To the maximum extent permitted by applicable law, StoreFlow is provided "as is" and "as available." StoreFlow disclaims implied warranties to the extent they may lawfully be disclaimed.

Nothing in these Terms excludes warranties, remedies, or rights that applicable law does not permit to be excluded.

14. Limitation of liability

To the maximum extent permitted by applicable law, StoreFlow will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost sales, business interruption, loss of goodwill, loss of data, order errors, pricing errors, customer claims, or costs of substitute services.

No provision of these Terms limits liability where applicable law prohibits limitation. Any recoverable liability remains subject to the exclusions and limitations permitted by applicable law.

15. Suspension and termination

You may uninstall StoreFlow at any time, subject to applicable Shopify billing terms. StoreFlow may suspend or terminate access where reasonably necessary to address security risks, nonpayment, unlawful activity, abuse, material violations, Shopify requirements, or threats to StoreFlow or other users.

16. Privacy

Information processing is described in the Privacy Policy.

17. Governing terms and changes

These Terms are governed and interpreted in accordance with applicable law. Nothing in these Terms restricts rights or remedies that cannot lawfully be restricted.

StoreFlow may update these Terms to reflect product, legal, billing, security, or Shopify platform changes. Revised Terms will be posted with an updated date, and material changes will be communicated where reasonably practical.

18. Contact

Questions may be sent to: