Support
Help with documented StoreFlow Variant Discovery workflows
Start with the setup and compatibility guides. If the issue continues, send enough detail for us to reproduce it.
Setup
Documentation
Enable the App Embed, choose a theme, apply it, and test.
Before testing
Compatibility
Review validated structures, native fallback, and current limitations.
Quick answers
FAQ
Find answers about modes, scope, themes, compatibility, and billing.
Contact support
We typically respond within 3–5 business days, Monday through Friday, excluding U.S. public holidays.
descriptionbuilderapp@gmail.comWhat to include
- •Store URL
- •Theme name and version
- •Affected product or collection URL
- •Product Page or Product Card
- •Selected presentation mode
- •Screenshot or short recording
- •Other installed variant apps
- •Recent theme updates or customizations
Support scope
Standard support includes reasonable troubleshooting for documented features and validated theme structures. It does not include guaranteed compatibility with every custom theme, custom theme development, third-party app code changes, headless implementation, or an SLA. Custom adaptation, when available, is outside the monthly subscription.